» RMA Repair
RMA Repair
** Attention Repair Clients **
In an effort to better serve you, Unified Barcode & RFID, Inc. continually updates our website to add new functionality. For this reason, our Clients will occasionally experience errors on our website that we are working to resolve.
If at anytime you receive an error or do not receive a response to your inquiry within 24 hours, please contact your Account Executive at (800) 705-9721 or email us.
Thank you in advance for your understanding. We appreciate your business.
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Please note that your account for Repair RMA's is different then your account for our online store. You need a separate account to send your unit in for service.
The following Maintenance Arrangements or Maintenance Contracts are available:
Depot Maintenance Program
Maintenance agreements are for terms of one or two years. When your equipment needs repairs, we provide it under your maintenance agreement at no additional charge. All parts and labor are covered. Contract coverage begins upon full receipt of payment and equipment is in good working condition prior to being placed on a maintenance agreement plan.
Flat Rate Repair Program
We'll restore equipment needing repair at a flat fee excluding accessories and abuse.
Time & Material (T&M) Program
If you are looking for repairs outside of a maintenance contract, contact a Unified Barcode & RFID Account Executive for our standard Time & Material charges for scanners, portables and printers.
Click here for questions regarding the arrangement or use of one of these programs